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Return Policy:

we strive to ensure your satisfaction with our products. If for any reason you are not entirely pleased with your product, we offer a hassle-free return policy to make the process as convenient as possible for you.

Conditions for Returns:
1. Timeframe: You may initiate a return within 15 days from the date of purchase.
2. Condition of the Product: The product must be in its original condition, unused, and with all original packaging and tags intact.
3. Proof of Purchase: A valid proof of purchase, such as the order number or purchase receipt, is required.

How to Initiate a Return:
1. Contact Us: Reach out to our customer service team at info@utmindia.in

info@utmindia.inor call us at Customer Service Phone Number +91 7982451415 to inform us about the return and receive a Return Authorization (RA) number.
2. Packaging: Ensure the product is securely packed with all original accessories, manuals, and packaging.
3. Return Authorization (RA) Number: Clearly mark the RA number on the outside of the package.
4. Shipping: Ship the product to the address provided by our customer service team. The cost of return shipping is the responsibility of the customer.
Refund Process: 

Upon receiving the returned product and verifying its condition, we will initiate the refund process. Please allow 4 to 5 business days for the refund to reflect in your account.

Exclusions:

1. Products damaged due to misuse, abuse, or negligence are not eligible for return.
2. Customized or personalized items are non-returnable.

Contact Information:

For any inquiries or assistance regarding our return policy, feel free to contact our customer service team at info@utmindia.in or +917982551415.

Thank you for choosing UTM INDIA. We appreciate your trust in our products, and we are committed to ensuring your satisfaction.