Return Policy:
we
strive to ensure your satisfaction with our products. If for any reason
you are not entirely pleased with your product, we offer a hassle-free
return policy to make the process as convenient as possible for you.
Conditions for Returns:
1. Timeframe: You may initiate a return within 15 days from the date of purchase.
2. Condition of the Product: The product must be in its original condition, unused, and with all original packaging and tags intact.
3. Proof of Purchase: A valid proof of purchase, such as the order number or purchase receipt, is required.
How to Initiate a Return:
1. Contact Us: Reach out to our customer service team at info@utmindia.in
info@utmindia.inor
call us at Customer Service Phone Number +91 7982451415 to inform us
about the return and receive a Return Authorization (RA) number.
2. Packaging: Ensure the product is securely packed with all original accessories, manuals, and packaging.
3. Return Authorization (RA) Number: Clearly mark the RA number on the outside of the package.
4.
Shipping: Ship the product to the address provided by our customer
service team. The cost of return shipping is the responsibility of the
customer.
Refund Process:
Upon
receiving the returned product and verifying its condition, we will
initiate the refund process. Please allow 4 to 5 business days for the
refund to reflect in your account.
Exclusions:
1. Products damaged due to misuse, abuse, or negligence are not eligible for return.
2. Customized or personalized items are non-returnable.
Contact Information:
For any inquiries or assistance regarding our return policy, feel free to contact our customer service team at info@utmindia.in or +917982551415.
Thank you for choosing UTM INDIA. We appreciate your trust in our products, and we are committed to ensuring your satisfaction.
